FAQ

Get answers to frequently asked questions.

Frequently Asked Questions


How do I make an appointment?

You can schedule your appointment online.

Click on the "Book Now" page and button and select the service(s) you'd like to schedule. Enter your name, phone number, and email.

If you have a Groupon or other voucher, ignore the price shown, your appointment is already paid for (unless you select services outside of that listed on your voucher).


Does waxing hurt?

We only use hard wax. Hard wax is proven to be gentler and more suited for those with sensitive skin. You may experience some discomfort, but will find this wax experience to be more comfortable than others.


How long does my hair need to be to get waxed?

For body waxing: wait 2-3 weeks post-shave or post-wax before waxing again. The hair needs to be the length of the size of jasmine-rice or a quarter-inch long.

For facial waxing: wait 1-2 weeks post-shave or post-wax before waxing again. 


How should I prepare for my wax appointment?

Exfoliating and moisturizing the skin at least three days prior is key to getting your smoothest wax. You can use a gentle sugar scrub to exfoliate the areas being waxed and hydrate the skin with body lotion.

Waxing is an exfoliating service, so you should discontinue the use of Tretinoin, Retin-A, prescribed vitamin A derivatives, and antibiotics at least two weeks prior to your wax.


What should I do post-wax?

Within 24 hours post-wax: do not exfoliate, don't use hot water, don't workout or swim, don't engage in sweaty activities of any kind, don't use heavily fragrant or exfoliating products, and don't wear makeup.

After 24 hours you can exfoliate 2-3 times per week with a sugar scrub or exfoliating gloves/loofah. Follow exfoliating with an anti-bacterial serum/lotion applied daily.

My favorite post-wax method is using a shea sugar scrub and tea tree oil mixed with aloe vera gel to calm and soothe. This will make sure that you do not get post-wax irritation as the hair starts to grow back.


How often should I wax?

A good rule of thumb is to wait at least 2-3 weeks for facial waxing services and 3-4 weeks for body waxing services. For some hair may grow back faster or slower. Always make sure the hair is long enough to wax.


How should I prepare for my facial appointment?

Each facial service incorporates exfoliating treatments. So, you should skip exfoliating your skin at least four days prior to your facial. You should avoid using any scrubs, acids, or retinol products beforehand. Men should shave the night before their facial to avoid skin sensitivity.

Remove all jewelry on the body as metal on/in the body contraindicates the use of high frequency treatments.

Tretinoin, Retin-A, prescribed vitamin A derivatives, and antibiotics should be discontinued at least two weeks prior to your facial.

Note: if your skin is sunburned or any irritation/contraindications are present, you will have to reschedule for a later time. 


What should I do post-facial?

Within 24 hours of your facial: avoid wearing makeup, cleansing/exfoliating your skin, and do wear sunscreen moisturizer/lotion.

After 24 hours: continue with the skin care routine, treatments, and products recommended by your Esthetician.


Tell me more about packages.

Packages allow you to save on frequent facial treatments and waxing services. The list of available packages are located under the "Packages" page.

To sign up, visit the "Packages" page and select the facial and/or wax packages you want to join. Packages may be redeemed at any time within 12 months.